Refund Policy
Thank you for choosing Astromandal for your astrology needs. We are committed to providing accurate and insightful astrology reports to assist you in navigating life’s journey. Our refund policy is designed to ensure fairness and transparency in all transactions.
1. Eligibility for Refunds:
- Refunds are only applicable for astrology reports purchased directly through the Astromandal website.
- To be eligible for a refund, the request must be made within 7 days of the purchase date.
2. Valid Reasons for Refunds:
- Inaccurate or incomplete information in the astrology report, which significantly affects its usefulness.
- Failure to deliver the astrology report within the stipulated time frame.
3. How to Request a Refund:
- To request a refund, please contact our customer support team at info@astromandal.in with your order details and the reason for the refund request.
- Our team will review your request and respond within 2 business days to inform you of the eligibility of your refund.
4. Refund Process:
- If your refund request is approved, the refund will be processed within 7 business days.
- Refunds will be issued using the same payment method used for the original purchase.
5. Non-Refundable Items:
- Once an astrology report has been downloaded or accessed, it is considered non-refundable.
- Services such as personalized consultations or custom astrology readings are non-refundable once the service has been provided.
6. Additional Information:
- Refunds are granted at the sole discretion of Astromandal.
- Any abuse of the refund policy may result in the denial of future refund requests.
- Astromandal reserves the right to modify or update the refund policy at any time without prior notice.
Contact Us: If you have any questions or concerns about our refund policy, please feel free to contact us at info@astromandal.in. Our dedicated customer support team is here to assist you.
Thank you for choosing Astromandal for your astrology needs. We appreciate your trust and confidence in our services.